Touch Privacy Policy

At Touch Casino, we are committed to protecting the privacy and personal data of every player who joins us. Whether you discover us through a Touch casino review, land on our lobby directly, or come back after reading about our Touch mobile casino app, this policy explains what information we collect, why we collect it, and how we keep it safe. We at Touch Casino operate under a Client Provider Authorization issued by the Kahnawake Gaming Commission, and we take our data protection obligations seriously across every product we offer, from slots to live roulette Touch casino tables.

Information We Collect

We collect personal information when you register an account with us. As set out in our Terms and Conditions, we cannot create your account without certain mandatory details, and our registration process for Touch reflects this requirement directly.

• We collect your full name, surname, permanent residential address, date of birth and place of birth
• We collect your nationality and confirmation that you meet the legal age requirement to play
• We collect your email address and, where relevant, your phone number
• We collect financial information necessary to process deposits and withdrawals, including details linked to the payment method you choose
• We collect gameplay data, including wagers, bonus activity and loyalty point accumulation
• We collect technical data such as IP address, device type and browser information when you access our platform

If you have ever searched for a Touch mobile casino bonus code or wondered whether Touch mobile casino is legit, rest assured that our data collection practices are limited to what is necessary to run our services lawfully, verify your identity, and comply with anti-money laundering regulations.

How We Use Your Information

We use the information we collect to open and manage your account, process your deposits and withdrawals, and deliver the gaming experience you expect from us. Our Touch Casino platform relies on this data to verify your age and identity, prevent fraud, and confirm that you are permitted to play from your jurisdiction.

• We use your data to process transactions across all available payment rails, including cards, e-wallets and cryptocurrency
• We use your data to run promotions such as our welcome bonus, cashback and loyalty rewards program
• We use your data to respond to your enquiries via live chat or email support
• We use your data to conduct due diligence once your cumulative deposits exceed EUR 2,000, including source-of-wealth and source-of-funds checks
• We use your data to detect and prevent bonus abuse, multiple accounts and other prohibited activity

Our commitment applies equally whether you are playing slots, testing our live roulette Touch Casino tables, or exploring our promotional pages such as Drops & Wins.

Sharing Your Information with Third Parties

We do not sell your personal data. However, we may share your information with carefully selected third parties who assist us in operating our services.

• We share payment-related data with Stardust Global CCS Ltd, our independent payment administration agent, incorporated in Cyprus, which processes deposits and withdrawals on our behalf
• We share data with payment processors and financial institutions to complete your transactions securely
• We share information with regulatory bodies, including the Kahnawake Gaming Commission, when required by law or in connection with a complaint
• We share data with fraud prevention and anti-money laundering service providers to comply with our legal obligations
• We may disclose information where required by a court order, government authority or applicable law

Our operator, Starscream Ltd, remains responsible for the licensed operation of Touch Casino, while the payment leg of your relationship with us sits with our designated agent. We disclose this separation transparently so you understand exactly who processes what part of your data.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our site. Cookies help us remember your preferences, keep you logged in, and understand how players interact with our lobby, our promotions pages and our Touch mobile casino betting and sports-adjacent features where applicable.

• We use essential cookies required for account login and secure browsing
• We use analytics cookies to understand which games, including our slots and live roulette pro Touch Casino tables, are most popular
• We use functional cookies to remember your chosen language locale, whether English, German or French
• You can manage or disable cookies through your browser settings at any time, though this may affect certain features of our services

Data Security

We implement technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure or destruction. Our systems use encryption and secure protocols to safeguard your account details, and we restrict access to personal data to authorized personnel only. We continuously review our security practices to ensure that playing at our Touch mobile casino remains safe for every registered player.

• We encrypt sensitive data transmitted between your device and our servers
• We limit internal access to personal data on a need-to-know basis
• We monitor our systems for suspicious activity and unauthorized access attempts
• We require verification documents before processing payouts to confirm that funds reach the rightful account holder

Your Rights

You have rights regarding the personal data we hold about you. Depending on applicable law, these rights may include the right to access, correct, or request deletion of your data, as well as the right to object to certain processing activities.

• You may request a copy of the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request that we delete your data, subject to our legal and regulatory retention obligations
• You may withdraw consent for marketing communications at any time
• You may contact us to ask how your data is used across our services

We aim to respond to all such requests within a reasonable timeframe and in accordance with our regulatory obligations under Saint Lucia law and the requirements of our Kahnawake license.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records connected to deposits, withdrawals and due diligence checks are retained in accordance with applicable anti-money laundering requirements. Where your account becomes inactive or dormant, we retain relevant data consistent with our published inactivity and dormancy provisions.

Children's Privacy

We do not knowingly collect personal information from anyone under the legal gambling age. Our registration process requires confirmation of legal age, and we take reasonable steps to verify this through identity documentation before allowing withdrawals or continued play.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your rights described above, you can reach us at support@Touch Casino.com. Our support team is available to assist you with privacy-related enquiries, account questions, and general information about how Touch Casino protects your data.